Our Guarantee


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On Point Security and Video LLC continues to use new technology and equipment to protect you.


  • Professional and Quality Installation

    With over a decade of quality installation experience On Point Security will make sure your system is installed properly and professionally. As a company we have also chosen to have our technicians trained and certified by the ESA and have promised to install according to IQ standards.

  • Free Move Program

    If you move to a new home, On Point Security will install a new security system at NO Charge. We are offering this service to you because your long-term satisfaction is important to us.

  • Lowest Price Guarantee

    We GUARANTEE that our security system monitoring rates are the lowest! If you find ANY competitor with lower monitoring rates we’ll beat it! GUARANTEED! *

  • State-of-the art security equipment

    We have partnered with the best security products and solutions companies in the world to offer you only the latest in smart security solutions. As an Authorized Honeywell, 2Gig, and Alarm.com dealer we are confident that you will find a security solution that is proven and reliable with all the advanced features you are looking for.

  • Homeowner Insurance Discount

    You may qualify for up to a 20% discount on your homeowner insurance premium. At On Point we will send you or your insurance agent a alarm system ownership certificate detailing the security system installed in your home or business.

  • Awesome Customer Service

    We believe in AWESOME customer service. To us awesome customer service is about always doing what you say you’re going to do. It’s about doing the RIGHT things. It’s being RESPONSIVE to our customer’s needs and finding SOLUTIONS to their requests.

  • Lifetime Equipment Warranty

    On Point Security is proud to offer our LIFETIME SERVICEWARRANTY PROGRAM included in your monthly fee.* It is designed to give long life to your security system and protect you against unexpected repair bills. The LIFETIME SERVICE WARRANTY PROGRAM ensures that your system will continue to provide you with security and peace of mind, as long as it is monitored.

  • Theft Protection Guarantee

    The on Point Security, Theft Protection Guarantee Program is included as part of your monitoring service. It is our way of demonstrating our commitment to you, our valued customer. Monitronics will reimburse your paid insurance deductible up to $500.00 maximum if you have a property loss due to a burglary while being monitored by our monitoring center. It’s what you would expect from On Point Security providing peace of mind for your home and business.

  • False Alarm Guarantee

    On Point Security stands by its products and services. The On Point Security. False Alarm Protection Guarantee is included as part of your monitoring service. It is our way of demonstrating our commitment to you our valued customer. Many municipalities charge homeowners and business owners for false alarms. Most security companies take NO responsibility and require the customer to bear all costs associated with a false alarm. With the On Point. False Alarm Protection Guarantee you are protected against false alarm fines that result from equipment malfunction. It’s what you would expect from On Point Security providing additional peace of mind for your home and business!

*Discounts are dependant on home owners insurance company. On Point Security and Video LLC does not guarantee any discounts.

**Homeowners must be current on their monthly monitoring to qualify for the lifetime service plan and a $50 trip charge applies.

***Current system must have been active for at least 12 months before the free installation is available. This offer applies to residential systems only.

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